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Do I need
a special driving licence? |
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Do you offer
any long term hire discounts? |
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Will I get instruction on how to use the vehicle? |
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When can
I collect the motorhome? |
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When do
I have to return the motorhome? |
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Can I be
collected from an Airport or Railway Station? |
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Do you have
anywhere I can leave my car whilst I am away? |
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I wish to
book a ferry, what are the external dimensions of the vehicle? |
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Do you have
a list of camp sites that I can use? |
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Can I take
a hired motorhome to Europe? |
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What are
the seating arrangements for passengers? |
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Do they
have hot and cold running water, showers, toilets and heating? |
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How difficult
is it to drive a motorhome - arent they very large? |
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What Insurance
do you provide? |
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What MPG
can I expect from the motorhome? |
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Do you have
any motorhomes with automatic transmission? |
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Can I smoke
in the motorhome? |
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Are gas
and mains hook up leads provided in the motorhome? |
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What happens
if something inside the motorhome breaks while we are on holiday? |
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Are motorhomes
all right-hand drive? |
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Do any of
your motorhomes have tow bars fitted to them? |
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What happens
if I get a puncture? |
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What happens
if I am in a collision? |
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What happens
if I breakdown? |
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Can I cancel
my rental motorhome after Ive booked? |
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Can I have
more than one driver? |
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Do
I need a special driving licence?
Motorhomes over 3,500kg GVW can only be driven by a hirer with C1 category on their licence, or equivalent if you are a non-UK licence holder.
If you passed your driving
test before 1997 then the C1 Category should automatically be
on your driving licence. Motorhomes that require a C1 category are:
Swift Kontiki 665
Swift Kontiki 669
Burstner Argos A747-2
Swift Suntor 630L
AutoTrail Cheyenne 696G
AutoTrail Frontier Arapaho
Dethleffs Advantage 7871-7
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Do
you offer any long term hire discounts?
Yes, each week after the first earns an increasing discount. See Offers
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Will I get instruction on how to use the vehicle? How long will it take?
Yes, full instructions will be given at the handover. This should take 30 - 45 minutes. We also give you our mobile
telephone number so you can call us any day of the week including
weekend and Bank Holidays should there be a problem. We would rather you give us a call
if you have any problems while hiring one of our motorhomes. Often the solution is a simple one that comes from experience of these vehicles.
First time hirers can feel reassured with this service and
have complete peace of mind while away. |
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When
can I collect the motorhome?
If you are collecting the motorhome on the same day it is returning from its previous hire it can be collected after 3pm, allowing us time to service the vehicle. Otherwise we can be more flexible and are happy to agree an alternative time with you. |
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When
do I have to return the motorhome?
If you are returning the motorhome on the same day it is going out on another hire it must be returned by 11am, allowing us time to service the vehicle. Otherwise we can be more flexible and are happy to agree an alternative time with you. |
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Can
I be collected from an Airport or Railway Station?
Yes, the motorhome can usually be delivered and/or collected to/from any UK location, including airports and stations. Please ask for a quote. |
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Do
you have anywhere I can leave my car whilst I am away?
Yes, usually. This varies from vehicle to vehicle. Please ask. |
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I wish to book a ferry, what are the external dimensions of the
vehicle?
See the specification for
the individual motorhomes. |
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Do
you have a list of camp sites that I can use?
Yes, campsite
guides are provided in each motorhome.You will also have temporary
membership to the Camping & Caravanning Club via the Privilege scheme. This allows you to book ahead and pay onsite at members' rates. Please also view our links for more information. |
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Can
I take a hired motorhome to Europe?
Yes, by prior agreement and purchase of the European Travel supplement. European Insurance, RAC breakdown assistance
and all the compulsory driving kit is included in your European
Travel Pack. |
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What
are the seating arrangements for passengers?
In our motorhomes, all forward
facing seats are provided with three point seat belts, and all
rearward facing seats are provided with lap belts or three point
seat belts. |
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Do
they have hot and cold running water, showers, toilets and heating?
All of our motorhomes have all of those facilities. |
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How
difficult is it to drive a motorhome - arent they very
large?
On the whole, it is not too difficult.
Coach built
motorhomes designed for couples or families benefit from being based around modern vans,
with good driving positions, large mirrors and power steering
- so they are not as difficult as you might think. On the road it is very easy. You will need to take a bit more care when parking or manouvering the motorhome. |
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What
Insurance do you provide?
Our Motorhomes have comprehensive
insurance on the UK mainland for the named drivers on the hire
agreement for the period of the hire. Please note that this does
note cover your personal property and you are advised to arrange
holiday insurance separately.
You may take the Motorhome to
Ireland or Western Europe, but we need to know in advance and
you will need to purchase our European travel pack. European
cover is subject to approval by our insurers.
Insurance Loading. Lincoln Motorhome Hire Ltd may incur additional charges if the driver to
be insured has a traffic conviction, is using a non-UK driving
licence or is in an occupation which is deemed high-risk. These
charges will be passed on to the hirer.
Standard Excess. The hire rate
includes a standard excess of £1000.00. In the event of any damage to either the vehicle
or third party property, the hirer will be liable for the first
£1000.00. The hirer will
also be fully liable for replacement or repair of windows or
tyre damage. |
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What
MPG can I expect from the motorhome?
You can expect around 20-25 miles
per gallon from our motorhomes, depending on the size of the motorhome, driving
conditions, speed, etc. |
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Do
you have any motorhomes with automatic transmission?
No, all of our vehicles have
manual transmission. |
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Can
I smoke in the motorhome?
No, we have a strict NO SMOKING
policy. |
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Are
gas and mains hook up leads provided in the motorhome?
Yes, all of our motorhomes are
equipped with propane gas cylinders and a mains hook up lead. |
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What
happens if something inside the motorhome breaks while we are
on holiday?
If this happens, you should ring
us and ask for advice. The equipment in motorhomes is generally
reliable and is checked and tested between hires, so you should
not expect to experience problems. You will be responsible for
ensuring that all equipment is operated correctly and may be
liable for repair costs in the event that you fail to do this. |
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Are
motorhomes all right-hand drive?
All the motorhomes available
for hire through Lincoln Motorhome Hire are right-hand drive, unless stated
otherwise. |
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Do
any of your motorhomes have tow bars fitted to them?
Yes, see vehicle specification for details |
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What
happens if I get a puncture?
In most cases, changing the wheel
should not be significantly different to changing the wheel of
a car - so if you are comfortable with this, you can do it. If
you are not comfortable, you will be able to call out breakdown
assistance. |
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What
happens if I am in a collision?
Make sure you exchange details
with any other parties involved. If the accident is reported
to the police, make sure you get a reference number from them.
You should also report the accident to your hire company as soon
as possible. See here for Highway Code advice on documentation
of accidents www.highwaycode.gov.uk.
If anyone is hurt, you must report the accident to the police.
Remember to inform us as soon as possible. |
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What
happens if I breakdown?
You will be given the number
of the RAC breakdown assistance service to call when you collect the
motorhome. Call us first. If we can help you will be given authority to contact the RAC directly.. Any repair costs
will need to be authorised by us before proceeding. |
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Can
I cancel my rental motorhome after Ive booked?
Yes but you may lose your deposit
and any hire fees paid. |
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Can
I have more than one driver?
This is possible and it is fairly
common to have two drivers. There is a supplementary insurance cost for each additional driver. All drivers will need to produce
valid driving licences & ID. Make sure you provide details of the additional driver
when booking. |
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